Thank you so much for buying and visiting our site!
We want you to be happy and satisfied
If you can't find the answer to your question below - please feel free to reach us:
Whatsapp +55-21-965464338
CARING INSTRUCTIONS
All our items are handmade and requite special attentions
only hand wash with neutral shop,
Do not use machine,
Dry in the shade.
CUSTOM MADE
Unfortunately we can't do custom orders, but have a look at our store, I am sure you will find something you like.
SOLD OUT or OUT OF STOCK
All items available for purchase on the website are in stock, when you see the out of stock signal, we advice you to contact us, and we will let you know as soon as the item is available again and ready to be ordered and shipped
RETURN and EXCHANGE
We want you to love everything you buy with us, but If you are unhappy with your purchase for any reason you can return and get a store credit or exchange it within 14 days of receiving it
Please contact us by e-mail info@virechic.com
After receipt, the customer has up to 14 days to inform us of the withdrawal and send it back to us, when we receive it back we will send you an exchange item or give you a store credit
To be eligible for a return your purchase must be unused, unwashed, and in the same condition that you received it, including all original labels and tags.
Postage is refunded only for faulty/incorrect items.
For orders outside of Brazil, we are unable to offer free shipping for the return, but we will ship you the new exchanged item without additional costs.
WHOLESALE
If you have a store and want to offer your clients items that respect the environment and promote cultural traditions, or if you want to bring social impact with your corporate gifts , please contact us at info@virechic.com